Concierge Rate Card · All Prices USD
Errands in Korea, Priced Plainly.
You left something at the hotel. The booking site wants a Korean phone number. The shop won’t take your card. We handle it from here in Seoul, and you pay a service fee plus whatever the thing actually costs — with receipts.
Before You Order
Three Things That Apply to Every Order
Service Fee, Then Costs
Our fee is what you’re paying us for. Tickets, goods, shipping and courier charges are billed separately at cost, and we send you the receipt.
Payment & Handling: 7% + $3
Added once per order. Covers international card processing, currency conversion, and paying Korean suppliers upfront on your behalf.
Minimum Order $30
Below that, combine errands into one request — it’s cheaper for you, and bundles of three or more get a discount.
Lost & Found
Lost & Found Recovery
You flew home and left something behind. We deal with the hotel, collect it, pack it, complete the customs paperwork, and ship it to you with tracking.
LF-01
Standard Recovery
The hotel sends the item to our Seoul address, or we pick it up locally. We inspect it, photograph it, and dispatch.
+ shipping at cost
LF-02
Collection Service
We travel to the hotel, venue or restaurant anywhere in the Seoul metropolitan area and collect the item in person.
+ shipping at cost
LF-03
Outside Seoul
Busan, Jeju, Gangwon and everywhere else. Quoted once we know where the item is sitting.
+ travel and shipping at cost
LF-ADD
Add to Any Recovery
Optional handling for valuables and for people who need the parcel moving today.
- High-value handling (declared over ₩1,000,000)+$25
- Same-day dispatch+$30
- Insurance and special packingat cost
Reservations
Bookings & Reservations
For anything that needs a Korean phone verification or refuses your foreign card. Hwadam Forest, Odium, Naver-only venues, restaurants, exhibitions, tours. You get the confirmation in your name.
BK-01
Standard Booking
Dated entry with slots still open. One venue, one date, up to four people.
or 10% of ticket value, whichever is higher · tickets at cost
BK-02
Timed or Competitive Booking
A specific time slot, a nearly sold-out date, or a venue that releases seats at a fixed hour and sells out in minutes.
or 15% of ticket value, whichever is higher · tickets at cost
BK-03
High-Demand Ticketing
Concerts, headline pop-ups, tasting-menu restaurants. We queue at the release moment and try on your behalf.
or 20% of ticket value, whichever is higher. Charged only if we get the booking.
BK-ADD
Adjustments
Group sizes, date changes, and multi-stop itineraries.
- Each guest beyond four+$5
- Change or cancel on your behalf$10
- Three or more bookings in one request20% off each
Shopping
Personal Shopping & Delivery
Buy it in Korea, send it wherever it needs to go — to your address abroad, or to someone here. Cosmetics, chocolate, gifts, anything a Korean shop won’t ship overseas.
SH-01
Online Purchase
We buy from Korean sites that block foreign cards or refuse overseas addresses, then forward the order to you.
of item value, minimum $25 · 12% on orders over ₩500,000
SH-02
In-Store Purchase
Items sold only at the counter — a specific chocolatier, a department store pop-up, a neighbourhood shop with no website.
minimum $25 base · $20 store visit within Seoul metro
SH-03
Getting It Delivered
Choose where it lands. Domestic delivery is the cheap option if the recipient is already in Korea.
- Delivery inside Koreacourier + $5
- International dispatch (packing + customs invoice)EMS + $25
- Gift wrapping and handwritten card+$15
QT
Sourcing & Quotes
Product research, supplier contact, wholesale pricing and MOQ. Quote fees come straight back off your order.
- Quick quote, up to 3 productsfree
- Detailed quote, 4–10 products$20
- Wholesale / B2B quote$75
- Credited back in full if you orderyes
Business
Documents & Business
Contracts, certificates, samples and signatures. Every delivery comes back with a photo and a confirmation of who received it.
More Services
Also on Request
Less common, but we do these regularly. If your errand isn’t listed anywhere on this page, describe it and we’ll quote it.
The Fine Print
Payment, Refunds and Limits
How You Pay
We send a payment link once you approve the quote, and we start after it clears. Payment & handling of 7% + $3 is added once per order.
Orders over $300: pay by bank transfer instead and we take 3% off the total.
Credit Pack
Running several errands? Load credit once and skip the payment & handling fee on everything you spend it on.
for $200
for $500
Changes and Refunds
- Before we start: costs refunded in full. The payment & handling portion isn’t refundable — our processor keeps it.
- After we start: the service fee is non-refundable. Anything we haven’t spent comes back.
- If a booking doesn’t come through: the full service fee returns to you as credit, or as a refund less payment & handling.
- Unspent costs are returned as credit by default. Ask if you’d rather have cash back.
What We Don’t Handle
Some things we turn down every time, and it’s better you know before you ask:
- Prescription medicine and pharmacy-controlled items
- Vapes, e-liquid and tobacco products
- Loose lithium batteries and anything else EMS restricts
- Goods we can’t verify as authentic
- Cash, gift cards and cash equivalents
- Anything that can’t legally cross the border
Getting Started
Tell Us the Errand.
Send us what you need done, where it is, and where it should end up. Photos and a hotel name help. We’ll come back with a fixed quote — service fee, costs, and the total — before anything is charged.
01 — You describe the errand
02 — We quote within 24 hours
03 — You pay the link
04 — We run it and send tracking
All prices in USD and exclusive of the goods, tickets, shipping and government fees they sit alongside — those are billed at cost with receipts. Quotes hold for 7 days. Rates last updated August 2026 and may change without notice.
